Company legal name: Wargames West Distribution

Headquarters:  2434 Baylor SE, Albuquerque, NM 87106

Phone: (800) SOS-GAME

Fax: (800) SEE-GAME

Company founded:  1979

Employees:  29

Number of locations:  2

 

Additional locations:

Wargames West Distribution Warehouse

3153-3157 Bellbrook Center, Memphis, TN  38116

 

First-time retailer contact:

Contact name: Faith M. Price

Phone: (800) 767-4263 x3042

Fax: (800) 733-4263

E-mail: sales@1800SOSGAME.COM

 

First-time manufacturer/publisher contact:

Contact name: Gilbert Milner

Phone: (505) 242-1773 x3022

Fax: (505) 242-1046

E-mail: gmilner@1800SOSGAME.COM

 

Channels sold to:

Traditional specialty brick and mortar stores:  game stores, comic stores, toy stores, video stores, card stores, videogame stores, and novelty/gift stores; catalogue retailers.

 

Opening an account:

A resale certificate is required.  Credit terms established on the basis of a credit check.  First time wholesale customers can use credit cards, and a short form application is available for accounts that wish to purchase on a COD basis. 

 

Communication methods:

Annual catalogue, daily sell sheets, daily e-mails and faxes which include both news and product listings.

 

Ordering methods:

Pre-orders are taken, but are verified before shipment.  Orders are taken by phone, mail, fax, and e-mail.

 

Product lines:

Primarily a game distributor, with limited skus offered in the toy and anime categories.  Average monthly skus of new products:

Action figures, models and statues: 2

Anime, manga, and Japanese imports: 2

Collectible card and roleplaying games: 250

Comics and graphic novels: 7

 

Inventory/backlist orders:

Product categories include:

Anime, manga, and Japanese Pop Culture: <100 skus

Toys, models, action figures: <100 skus

Comics and graphic novels: <100 skus

RPGs and CCGs: >11,000 skus

Same day shipping is available for backlist orders.  Order cut-off is 2 p.m.. Consolidation of backlist orders available with advance order shipments.  Backorders allowed and some special orders taken for products not normally stocked.  WGW has some exclusive products that other distributors don't have.

 

Pricing:

Wholesale pricing based on order volume.  Freight is sometimes charged 

 

Shipping methods:

Fedex is the preferred carrier and will be used if there are no other instructions from the customer.  UPS, freight forwarders, overnight service, and pickups are used to get goods to customers.

 

Coop advertising:

WGW supports publisher/manufacturer programs for retailers.

 

Returns:

Returns accepted for damages and errors.  Unsold, undamaged inventory is returnable if ordered through  Pre-Order Returnable Section

 

International:

Sales outside of the U.S. to Canada and other countries are welcomed.

 

Description of services:

'All game distributors offer certain basic services, such as ordering, an 800 telephone number to call, and individual sales reps. At Wargames West Distribution, we consider ourselves partners with our retailers, and offer much more than impersonal order taking.  We offer more custom programs, such as consultation for new stores and stores wishing to increase the types of games they carry.  You can literally call anyone in our company for help on a topic, from our sales reps (who offer product information and advice) to our marketing department (who can help you design and place advertising) to our CFO (who can advise you on how to plan financially) all the way on up to our owner.   We try to do as much as we can for the retailer, because we realize that we have resources and access to things that they do not.  We encourage them to take advantage of that in any way possible.'